Privacy Policy
JSTARs Co., Ltd. (“the Company”) sets out below its policy (“this Policy”) regarding the handling of users' personal information in the services provided on this website (“the Service”).
1. Personal Information
“Personal information” means personal information as defined in Japan's Act on the Protection of Personal Information: information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact details or other description, as well as data such as appearance, fingerprints or voiceprints from which the individual can be identified on its own.
2. How We Collect Personal Information
When you use our contact form, we may ask for personal information such as your name, email address, company or trade name, the name of anyone who referred you, and the content of your inquiry.
3. Purpose of Collection and Use
We collect and use personal information for the following purposes:
- To respond to inquiries from users (including identity confirmation)
- To consider and communicate about business consultations, transactions and partnerships
- To respond to press and media inquiries as appropriate to their content
- To contact users as necessary for maintenance, important notices and the like
- Purposes incidental to the above
4. Changes to the Purpose of Use
We will change the purpose of use of personal information only where the new purpose is reasonably deemed to be related to the previous purpose.
If we change the purpose of use, we will notify users of the new purpose or announce it on this website by means we determine.
5. Provision to Third Parties
Except in the following cases, or as permitted by the Act on the Protection of Personal Information and other laws, we will not provide personal information to third parties without obtaining the user's prior consent:
- Where required by law
- Where necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
- Where particularly necessary to improve public health or promote the sound upbringing of children and it is difficult to obtain consent
- Where it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining consent would risk impeding those duties
6. Use of External Services
We use a form service provided by Google LLC to receive inquiries. Information you enter into the form is transmitted to and stored by us through that service for the purpose of responding to your inquiry. Please refer to Google's privacy policy for how that service handles information.
This website may also use analytics (such as Vercel Analytics) to understand site usage and improve the Service. These obtain statistical information that does not directly identify individuals.
7. Disclosure of Personal Information
When a person requests disclosure of their personal information, we will disclose it without delay. However, we may decline to disclose all or part of it where doing so would fall under any of the following, and where we decide not to disclose, we will notify the person without delay:
- Where it risks harming the life, body, property or other rights and interests of the person or a third party
- Where it risks significantly impeding the proper conduct of our business
- Where it would otherwise violate laws or regulations
8. Correction and Deletion of Personal Information
If the personal information we hold about a user is incorrect, the user may request that we correct, add to or delete it (“correction, etc.”) through the procedures we prescribe.
Where we receive such a request and determine that we should comply, we will carry out the correction, etc. without delay.
Where we have carried out a correction, etc., or have decided not to, we will notify the user without delay.
9. Suspension of Use, etc.
Where a person requests that we suspend or erase their personal information (“suspension of use, etc.”) on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, we will conduct the necessary investigation without delay and, where we determine that we should comply, carry out the suspension of use, etc. without delay.
Where we have carried out a suspension of use, etc., or have decided not to, we will notify the user without delay.
10. Changes to this Privacy Policy
Except for matters otherwise provided by law or in this Policy, the contents of this Policy may be changed without notice to users.
Unless we provide otherwise, the revised Privacy Policy takes effect from the time it is posted on this website.
11. Contact
For inquiries regarding this Policy, please contact us at:
Company: JSTARs Co., Ltd.
Address: S Bldg. 3F, 1-6-1 Higashiyama, Meguro-ku, Tokyo 153-0043, Japan
Representative Directors: Anna Hattori / Mikiya Sugihara
Email: (to be finalized before launch)